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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Jennifer Barragan

October 27, 2023

5  out of  5 rating by Jennifer Barragan
"I love this company! My agent, Jen is so kind, and has been such an amazing help to me since day one. My policy rates are affordable and the coverage is excellent! I had to use my roadside assistance this past week and it is a lifesaver! State Farm made it so easy to get help. As a female who was traveling alone on the interstate, this put my mind at ease. Thank you for the EXCELLENT service!!!"

Kathy DeSpain

July 29, 2023

5  out of  5 rating by Kathy DeSpain
"Very friendly and service oriented office. Always willing to help in any way that they can and are customer focused. Matt and his staff are definitely willing to go the extra mile and I highly recommend them to everyone."

Amy Krob

July 16, 2023

5  out of  5 rating by Amy Krob
"Great place to go"

Michael Sims

July 10, 2023

5  out of  5 rating by Michael Sims
"Matt is friendly, professional, and quickly got me insured after a few brief questions."

Joe Herrmann

June 21, 2023

4  out of  5 rating by Joe Herrmann
"Just moved back to Freeport from out of state and Jenn was just great helping us with our insurance needs. Thanks again."

Louis

May 6, 2023

5  out of  5 rating by Louis
"Fantastic services, any help I need is answered and done in 5 minutes tops! Decreasing insurance cost multiple times a year, and above all super helpful individuals. If you are looking for insurance, look no further than Matt Zumdahl (State Farm). Will not let you down!"

Tim Colborn

May 4, 2023

5  out of  5 rating by Tim Colborn
"Jenn has been a joy to work with, very professional and efficient. She made the entire process painless. Thank you."

Brad Smith

April 7, 2023

5  out of  5 rating by Brad Smith
"I had the pleasure to sit down and meet Matt today. He and his staff are friendly, genuine people. They are also quick to respond. The service they provide is second to none."

colleen snyder

March 9, 2023

5  out of  5 rating by colleen snyder
"My husband and I are new customers is State Farm for only a few months,was referred toMatt by a friend he was very professional,very patient and very helpful.I am happy that you can call and speak to a person in my own town.Unfortunately just this past 2 weeks we had a large tree limb fall on our truck during an ice storm,Matt and all of the claim’s people I spoke with were very helpful and courteous and our claim was settled in a very short time.I highly recommend Matt as a gent for State Farm."

Chelsea Larison

March 3, 2023

5  out of  5 rating by Chelsea Larison
"Incredibly pleased with State Farm. My husband and I have been customers for years and I have never had any other insurance company myself. They are quick to respond any time I have called, happy to help, and payouts are quick. I will gladly pay a little extra for State Farm as opposed to the 'less than great' insurance companies that promise to save you money. We totaled two vehicles with State Farm and had a full payout within a couple of days. So happy and actually feel we are covered. TY!!"

Jered Staver

February 22, 2023

5  out of  5 rating by Jered Staver
"Great easy to work worth group of people. Thank you Matt and Company for all your help"

AMurp

February 17, 2023

5  out of  5 rating by AMurp
"Matt did a great job getting my car insurance policies switched over to State Farm with much cheaper premiums then my previous insurance company. He also did an awesome job explaining everything."

Jim and Roxi Weik

January 28, 2023

4  out of  5 rating by Jim and Roxi Weik
"Matt was very thorough when we reviewed all our policies. He explained what needed to be changed or added to them."

nycole mulder

January 23, 2023

5  out of  5 rating by nycole mulder
"Very friendly agents. Always willing to help and find the best possibly rates. very satisfied with this company. We have many policies through them and we would recommend them to anyone for all your needs. They have so many options, and are very quick on taking care of any issues that may come up. They are also very fast at helping you add, remove, and make changes to your policies."

Mark Metzger

January 12, 2023

5  out of  5 rating by Mark Metzger
"Matt and his staff (worked with Micki) were knowledgeable, friendly, and very helpful during my transition from another insurance company over to State Farm. They went over options that best suited me and my family’s needs and we’re always a phone call or text away with any questions and/or concerns I had. Like the fact I have a local contact that communicates with me instead of some 800 number hoping that someone (didn’t happen with the first 2-3 calls) will call me back…highly recommended this agent to anyone looking for a better insurance option for all your needs!"

Dennis Osterloo

December 31, 2022

5  out of  5 rating by Dennis Osterloo
"Jenn was terrifically helpful during the claim process. She was responsive when I needed something and did a nice job of follow up after any questions I had."

Steve Hoffman

December 23, 2022

5  out of  5 rating by Steve Hoffman
"Matt was great to chat with and review our current coverage. He pointed out a couple of gaps in our coverage that we hadn’t thought about and was very helpful in helping us decide where our coverage and deductibles made the most sense."

Gabriella Palermo

December 15, 2022

5  out of  5 rating by Gabriella Palermo
"Upon my first time meeting Matt, I know that I will be taken care of as a customer for a very long time. Micki has been taken care of me for years she is great thank you! 5/5 stars!!!!"

Liz Ukena

November 23, 2022

5  out of  5 rating by Liz Ukena
"Great communication, friendly staff!"

josh wade

November 17, 2022

5  out of  5 rating by josh wade
"Very responsive and personable. Does a great job on follow-through of any policy updates and changes. Would recommend."

Chat Williams

November 9, 2022

5  out of  5 rating by Chat Williams
"Matt was great - patient and caring - so glad we went with him."

Dean Sperle

November 8, 2022

5  out of  5 rating by Dean Sperle
"Wow! After being told by US Bank "No one" can fix this now. Micki, Jen& Matt go to work and we got the call from their rep, "All fixed". This is the reason we have been State Farm since 1976 in Freeport. GREAT WORK. Zumdahl's crew gets a problem solved and quickly. Thank you again for taking care of your clients so well. Dean & Ann Sperle"

Marissa McShane

November 4, 2022

5  out of  5 rating by Marissa McShane
"Matt is a great and knowledgeable agent. It was an easy transition when my previous agent retired. Micki and Jen are also SO HELPFUL!"

Steve Brauer

September 13, 2022

5  out of  5 rating by Steve Brauer
"Very friendly and helpful. Kept me up to date on info. I am very happy to do business here."

Tim Thill

September 7, 2022

5  out of  5 rating by Tim Thill
"Handle clients with a personal touch, informative, provide multiple options, and answer all questions that I have. Great Agency, with great staff!"