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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jocelyn Lilly

Jocelyn Lilly

September 27, 2024

5  out of  5
rating by Jocelyn Lilly
"I recently had the pleasure of working with Matt. He made the insurance process a walk in the park. Friendly, knowledgeable, and efficient. I highly recommend him to anyone looking for an insurance agency that puts customers first."
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Stephanie Mckinstrey

August 16, 2024

5  out of  5
rating by Stephanie Mckinstrey
"Great customer service! They are always friendly and very helpful! They will answer all your questions and will help you file a claim. If you are looking for insurance this is the place to go."
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Glynis Pulia

August 14, 2024

5  out of  5
rating by Glynis Pulia
"Office personnel was very friendly, courteous, and detail oriented. Micki Williams helped me and made all the changes that I needed easy and she was extremely thorough. Micki made sure everything was done correctly."
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Frank

May 21, 2024

5  out of  5
rating by Frank
"The experience exceeded my expectations, that is, it was great!"
We responded:
"Thanks Frank! So glad your experience of switching to State Farm with Micki went smoothly, and we are thrilled to bring you into our agency! We look forward to continuing to work with you and exceed your expectations! "
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Hienje Rogers

April 25, 2024

5  out of  5
rating by Hienje Rogers
"Great customer service and got us a great rate, thanks Micki!!!"
We responded:
"Thanks Hienje! Glad you are able to take advantage of our great home & auto rates! Happy to have you join the State Farm family! "
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Patti Lueders

March 27, 2024

5  out of  5
rating by Patti Lueders
"Prompt response to inquiries from a real live person! Competitive pricing."
We responded:
"Thanks Patti! We take pride in our personal service and prompt attention to our policyholders like you - great pricing is just the cherry on top! Thanks for the review!"
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Rachel Kniss

March 8, 2024

5  out of  5
rating by Rachel Kniss
"Matt found the best auto insurance coverage for me along with saving me $$$ and the transition was smooth and super easy."
We responded:
"Thanks Rachel! Glad we could save you money on your auto insurance and make the switch to State Farm seamless for you! "
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Brooke Gruhn

February 29, 2024

5  out of  5
rating by Brooke Gruhn
"Matt was easy to work with and provided me a quote including everything I was looking for. He was able to answer all my questions and set me up for insurance right away. I had a great experience with Matt and recommended working with him for your insurance needs!"
We responded:
"Thanks Brooke! Really appreciate the review and so happy we could save you money on your auto & renter policies! Welcome to State Farm!"
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Rick Kesler

February 22, 2024

5  out of  5
rating by Rick Kesler
"Matt always does a great job servicing our policies."
We responded:
"Thanks Rick! We appreciate your business and love to hear that our service is meeting your expectations! Thanks for the review!"
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heather fagan

January 24, 2024

5  out of  5
rating by heather fagan
"I just switched to having Matt as my agent and unfortunately had to call today for an issue. Mickie was awesome to deal with and resolved my issue quickly! Matt made my transition switching agents super easy. Highly recommend Matt and his great team!!"
We responded:
"Thanks Heather! So glad Micki could help you today with your roadside issue - call us any time, we are always here to help in your time of need! "
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Disgruntled Dads

December 21, 2023

5  out of  5
rating by Disgruntled Dads
"Always very helpful and friendly!"
We responded:
"Thanks Josh! Appreciate the review and your continued business with Matt Zumdahl's State Farm!"
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Andrew Misek

December 21, 2023

5  out of  5
rating by Andrew Misek
"Matt has been absolutely amazing since day one, finding an auto policy saving me hundreds a month and also signing me up for a life insurance policy as well. I will definitely be back in the future if we have any more future insurance needs."
We responded:
"Thanks Andrew! It's been great working with you and so glad we could help save you so much on your car insurance while adding the additional coverage with the life insurance policy! Glad to have you join the State Farm family and look forward to continuing to work with you!"
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Jennifer Barragan

October 27, 2023

5  out of  5
rating by Jennifer Barragan
"I love this company! My agent, Jen is so kind, and has been such an amazing help to me since day one. My policy rates are affordable and the coverage is excellent! I had to use my roadside assistance this past week and it is a lifesaver! State Farm made it so easy to get help. As a female who was traveling alone on the interstate, this put my mind at ease. Thank you for the EXCELLENT service!!!"
We responded:
"Thanks Jennifer! So glad to hear that you are happy with your affordable rates while also getting excellent coverage and service! We know the roadside assistance can be so important during an unexpected event while out on the road - glad you and Jen included it when deciding your policy options! Thanks again for the review, we appreciate your business!"
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Kathy DeSpain

July 29, 2023

5  out of  5
rating by Kathy DeSpain
"Very friendly and service oriented office. Always willing to help in any way that they can and are customer focused. Matt and his staff are definitely willing to go the extra mile and I highly recommend them to everyone."
We responded:
"Thanks Kathy! We do strive to provide an unmatched level of service to our customers at all times! Thanks for letting us know we are achieving our mission!"
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Amy Corbitt

July 16, 2023

5  out of  5
rating by Amy Corbitt
"Great place to go"
We responded:
"Thanks Amy! We appreciate the kind words!"
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Michael Sims

July 10, 2023

5  out of  5
rating by Michael Sims
"Matt is friendly, professional, and quickly got me insured after a few brief questions."
We responded:
"Thanks Mike! It was great to meet you and glad we could help get coverage in place for you today! "
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Joe Herrmann

June 21, 2023

4  out of  5
rating by Joe Herrmann
"Just moved back to Freeport from out of state and Jenn was just great helping us with our insurance needs. Thanks again."
We responded:
"Thanks Joe! Glad we could help you out and welcome back to Freeport!"
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Louis

May 6, 2023

5  out of  5
rating by Louis
"Fantastic services, any help I need is answered and done in 5 minutes tops! Decreasing insurance cost multiple times a year, and above all super helpful individuals. If you are looking for insurance, look no further than Matt Zumdahl (State Farm). Will not let you down!"
We responded:
"Thanks Louis! Appreciate the review, we take pride in the service we provide our customers, whether that is being efficient with changes and answering questions or taking time to individualize coverages and properly advising our customers on what is best for them specifically!"
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Tim Colborn

May 4, 2023

5  out of  5
rating by Tim Colborn
"Jenn has been a joy to work with, very professional and efficient. She made the entire process painless. Thank you."
We responded:
"Thanks Tim! So glad we have been able to help make your switch to State Farm so easy!"
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Brad Smith

April 7, 2023

5  out of  5
rating by Brad Smith
"I had the pleasure to sit down and meet Matt today. He and his staff are friendly, genuine people. They are also quick to respond. The service they provide is second to none."
We responded:
"Thanks Brad! It was great to meet you today and go through your policies and learn more about you, your family, and how we can meet your needs. We take great pride in the service our office provides to our customers, and I look forward to continuing to work with you!"
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colleen snyder

March 9, 2023

5  out of  5
rating by colleen snyder
"My husband and I are new customers is State Farm for only a few months,was referred toMatt by a friend he was very professional,very patient and very helpful.I am happy that you can call and speak to a person in my own town.Unfortunately just this past 2 weeks we had a large tree limb fall on our truck during an ice storm,Matt and all of the claim’s people I spoke with were very helpful and courteous and our claim was settled in a very short time.I highly recommend Matt as a gent for State Farm."
We responded:
"Thanks Colleen! So glad you trusted that referral to our office, it's been a pleasure getting to know you and Don as you transitioned to our State Farm family. So happy we could save you money, but also be there to help after the storm hit and work through the claims process to replace your truck quickly! Thank you for the great review and recommendation!"
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Chelsea Larison

March 3, 2023

5  out of  5
rating by Chelsea Larison
"Incredibly pleased with State Farm. My husband and I have been customers for years and I have never had any other insurance company myself. They are quick to respond any time I have called, happy to help, and payouts are quick. I will gladly pay a little extra for State Farm as opposed to the 'less than great' insurance companies that promise to save you money. We totaled two vehicles with State Farm and had a full payout within a couple of days. So happy and actually feel we are covered. TY!!"
We responded:
"Thanks Chelsea! Appreciate the kind words and your loyalty to our State Farm office over the years. We take pride in being a "Good Neighbor" and taking care of our customers with quality and timely service while meeting their individual needs. We look forward to continuing to work with you and your family for many years!"
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Jered Staver

February 22, 2023

5  out of  5
rating by Jered Staver
"Great easy to work worth group of people. Thank you Matt and Company for all your help"
We responded:
"Thanks Buddy! Appreciate the review and kind words, glad to be working together! "
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AMurp

February 17, 2023

5  out of  5
rating by AMurp
"Matt did a great job getting my car insurance policies switched over to State Farm with much cheaper premiums then my previous insurance company. He also did an awesome job explaining everything."
We responded:
"Thanks Anthony! I enjoyed getting to know you and answering your questions as we worked through bringing you into our agency... glad we could save you money and I look forward to working with you for a long time!"
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Jim and Roxi Weik

January 28, 2023

4  out of  5
rating by Jim and Roxi Weik
"Matt was very thorough when we reviewed all our policies. He explained what needed to be changed or added to them."
We responded:
"Thanks Jim & Roxi! It was great meeting with you to go over your policies and glad we were able to make some changes to improve your coverage! "